3 day GeM Masterclass | 15 october to 17 october 2025

Description

3-Day GeM Masterclass Workshop for Sellers

Workshop Objectives

• Empower sellers with practical GeM platform skills

• Guide through end-to-end seller journey: registration, listing, bidding, order execution, and payment tracking

• Share latest 2025 GeM updates, bidding hacks, and compliance techniques

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Day 1: GeM Platform Foundation & Seller Registration

• Introduction to GeM

  • GeM portal overview: importance, users, business scope

  • Understanding GeM’s procurement process and policies

• Seller Profile Creation

  • Step-by-step demo: account registration for individuals/businesses

  • Completing and verifying company profile, documents required

  • Navigating My Company, caution money, user roles, settings

• Vendor Assessment & Compliance

  • Explanation of vendor assessment flow and compliance checks

  • Do’s & Don’ts of onboarding for fast approval

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Day 2: Product/Service Listing, Catalogue Management & Bidding

• Catalogue Management

  • Adding products and services: selecting correct categories, drafting listings

  • Complete product upload: model, brand, product name, and catalogue best practices

  • Optimizing listings for visibility and compliance

• Mastering Bidding & Reverse Auction (RA)

  • Bid/RA process: eligibility, document prep, search & participate

  • Competitive price strategy and tender analysis

  • Hands-on: preparing winning bids, submission techniques

• Case Study & Discussion

  • Real-life success stories and common mistakes to avoid

  • Q&A with experts

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Day 3: Order Fulfilment, Payment, Dispute Management & Growth Tactics

• Order Execution & Payment Tracking

  • Order acceptance, invoicing, shipment, CRAC & PRC explained

  • Tracking online payments, resolving invoice/payment issues

• Incident & Dispute Management

  • How to handle service requests, raise/resolve incidents, maintain compliance

• Advanced Tools, Analytics & Scaling Up

  • Using GeM analytics, portal features for business growth

  • Strategies for scaling B2G sales, continuous improvement, upcoming trends

  • Certification, feedback, and next steps

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Key Features

• Live case studies and portal demonstrations

• Templates and actionable checklists for immediate use

• Personalized Q&A and networking opportunities

• Certification of completion